#56: Navigating Difficult Client Relationships in BigLaw

Listen here: Navigating Difficult Client Relationships in BigLaw

One of the toughest aspects of practicing law is managing challenging client situations. Whether it’s a client angry in the heat of the moment about a loss at trial, a misstep that you wish you could correct, or just finding ways to build better communication, you need to develop strategies for addressing struggles with your clients. From setting clear expectations at the beginning of engagements to becoming better equipped to respond to client feedback, in this episode we explore practical steps to maintain professionalism, build trust, and resolve conflicts more effectively.